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Testing Center Assistant
Description

Key Role:


  • The Testing Center Assistant (TCA) is responsible for the administration activities of the Testing Center.  
  • The TCA provides assistance to students, and professional candidates to register and proctoring of tests offered by the Testing Center. 
  • The TCA will provide general clerical support for office operations and functions; accurately interprets and communicates policies and procedures to constituents; completes projects as assigned by and in support of the Testing Office staff; assists in maintaining test security, testing files/database and handling telephone, mail and email correspondence. Maintains accurate and up-to-date records; general, computer files/or records; and assists with test administration. Performs other related tasks as assigned; some late evening/weekend work is required.

Responsibilities:

  •  Conduct testing sessions in accordance with University policies and procedures for each type of     test given working within the established policies and procedures of GUST.
  •  Coordinate college placement tests including the scheduling and announcing of testing sessions.
  •  Score and report test results as appropriate
  •  Perform accurate data entry of test scores into computer
  •  Report any testing irregularities and complaint registration
  •  Assist in data collection and developing reports & complete weekly, monthly, and annual reports and relevant analysis
  •  Verify the identity and eligibility of testing candidates; prepare and distribute weekly callouts.
  •  Maintain confidentiality and security of all testing materials test logs, seating charts, testing session reports, testing irregularity reports, and other required documentation
  •  Inventory and place into secure storage all testing materials as required by university guidelines
  •  Return testing materials to appropriate agencies as required
  •  Resolve any testing issues that may arise in the Department Head?s absence
  •  Provide initial and on-going training / instructions for new students / candidates / instructors on testing procedures including interpretation of tests results, and uses of competencies as needed
  •  Participate in the development and oversee implementation of policies and procedures related to area of responsibility
  •  Process, answer and circulate inmate communications as required
  •  Maintain certification necessary to administer required tests
  •  Participate in Test Center activities and committees as required
  •  Attend relevant training and information meetings regarding rules and regulations; attend security training sessions, fire drills, and workshops as required


GUST values professionalism in its employees. The following attributes and behaviors are identified as examples of what is expected  of an employee:

  •  Display empathy and positive regard for others in written, verbal and non-verbal communications.
  •  Work effectively with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
  •  Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
  •  Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility.