Recommended Resources


The Essential Deming by W. Edwards Deming; Joyce Orsini; Diana Deming Cahill

Call Number: HD 62.15 .D459 2013

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Improving Business Process Performance by Joseph Raynus

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Lean Six Sigma for Supply Chain Management by James W. Martin

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Managing Business Process Flows by Ravi Anupindi; Sunil Chopra; Sudhakar D. Deshmukh; Jan A. Van Mieghem; Eitan Zemel

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Quality Management in Construction Projects by Abdul Razzak Rumane

Call Number: TH 438.2 .R86 2011

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Operational Risk Management by Philippa X. Girling

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Conferences & Seminars

ASQ Conferences and Events

CQI Conference 2016

Date : 13th April 2016

Place : London, UK

2016 World Conference on Quality and Improvement

By : American Society for Quality

Date : 15 - 16th May 2016

Place : Milwaukee, WI (Wisconsin, USA)


Juran's Quality Handbook by Joseph M. Juran; A. Blanton Godfrey

Call Number: TS 156 .Q3618 1999

ISBN: 007034003X

Publication Date: 1998


Business Process Management Journal

Coverage: 1995 - present

The TQM Journal

Coverage: 1993 to present (1yr embargo)

Total Quality Management & Business Excellence

Coverage: 1997-present (18 month embargo)

International Journal of Quality & Reliability Management

Coverage: 1994-present

For Quality Management related E-journals, CLICK HERE.


The W. Edwards Deming Institute

American Society for Quality.

The Chartered Quality Institute


Quality Management Principles - ISO

What is Quality Management

LNSResearch blog on operational excellence, quality management


Taylor & Francis

Academic Search Ultimate


ProQuest Central