About the Course


5 Days


Digital finance offers a transformational solution for financial inclusion. Powered by the mobile phone, new data and technological innovations, it has become affordable and convenient for unbanked customers to access and use formal banking services. While recent technological developments and financial players bring tremendous opportunities, the emerging landscape is also becoming more complex, putting increasing pressure on traditional providers to go digital.

In this course, you will learn about the emerging digital landscape as well as the new market participants and products that have disrupted the market. By taking the course, you will be enabled to successfully deploy digital technologies in your institution and leverage digital financial services (DFS) in your target markets.

Target Audience

  • Microfinance practitioners
  • MFI managers
  • Consultants
  • Retail and SME banks
  • Fintechs
  • Regulators and supervisors

Course Objectives

Upon successful completion of this course, participants will have profound knowledge and practical skills around the following topics:

  • Understanding the history of financial services to reflect on today´s landscape to understand future scenarios for financial services better
  • Key technologies driving digital finance and financial inclusion
  • Profound knowledge of the digital finance ecosystem and its key stakeholders
  • Key product and innovation areas in digital finance
  • Success factors and business models in digital finance
  • Importance and latest models of regulation and supervision
  • Principles and key trends in risk management around digital financial services
  • Strategic Management of services and business models
  • Rapid design and launch of new customer-centric products and services

Program Structure

Unit 1: The Digital Finance Ecosystem

Unit 2: New Technologies

Unit 3: Digital Payments and Remittances

Unit 4: Digital Products Beyond Payments / Savings, Credit and Insurance

Unit 5: Regulation and Supervision in Digital Finance

Unit 6: Risk Management in Digital Finance

Unit 7: Strategic Management of Digital Financial Services

Unit 8: Customer-Centric Product Design: Build your own product