GUST Grievances Policy

The Gulf University for Science and Technology (GUST) employees have the right to raise their grievances through proper reporting channels for any of the following issues while protecting them from educational or employment disadvantage:

• Employees conflicts (Direct managers, subordinates)

• Changes in employment conditions

• Pays and Benefits

• Personal issues (discrimination, violation, bullying, work harassment)

• Performance Management (promotions, increments, and rating)

• Work conditions (Health & Safety)

GUST Grievances Procedure

1. Informal approach: Employee shall initially approach the immediate Supervisor/Manager in case of any grievance issue.

2. Formal approach: Where the issue is not resolved through the immediate Supervisor/Manager, employees may raise the grievance issue in writing to their Dean/Director/Vice President.

2.1.1. Evaluation of the case: The Dean/Director/Vice President shall meet and review the matter and shall arrive to a decision within five working days after the meeting is held. That outcome/solution shall be communicated to the employee in writing.

2.1.2. Grievance appeal: In the event that the employee is not satisfied with the outcome, further appeal may be made to the HR Department. Then, the HR should evaluate the case and recommend if Grievance committee can be formed to discuss and recommend resolutions. The decision of the HR shall be considered as final.

To protect those reporting any employment disadvantages, the requirement section in the procedure policy states that HR treats grievance cases as confidential related matter.

Academic Policies & Regulations

Student Code of Conduct

GUST is committed to providing a positive work and learning environment where all individuals are treated fairly and with respect. Intimidation and harassment have no place in a university community.

It is the responsibility of the University to utilize its resources toward the creation of quality academic programs and to provide a friendly campus environment, which is conducive to learning and personal development. Interactions among GUST students, faculty, and staff should reflect mutual respect and professionalism.

A student enrolled at GUST assumes an obligation to behave in a manner compatible with the University’s function as an educational institution. The GUST Code of Student Conduct generally shall be limited to conduct which occurs on the University premises, at University-sponsored, or University-supervised functions. However, GUST administration may take appropriate action against students for conduct on or off University premises in order to protect the physical safety of students, faculty, staff, and visitors. Conduct, for which students are subject to sanctions, is described in detail in the University Code of Student Conduct.

First violations of this policy by students will result in a “final” warning and a second violation will result in expulsion from the University. Staff will not be given a warning, the first violation will result in dismissal.