8.2 Employment Practice
8.2.1 Employment Practice living Wage
8.2.2 Employment Practice Unions
8.2.3 Employment Policy on Discrimination
8.2.4 Employment Policy on Modern Slavery
8.2.5 Employment Practice Equivalent Rights Outsourcing
8.2.6 Employment Policy on Pay Scale Equity
8.2.7 Track Pay Scale for Gender Equity
8.2.8 Employment Practice Appeal Process
8.2.9 Employment Practice Labor Rights
Appeal and Grievance Process in GUST
Gulf University for Science and Technology (GUST) recognizes the importance of maintaining a fair, transparent, and respectful work environment. To ensure that every employee has access to due process and protection of their employment rights, the University has established a formal Grievance Policy, in alignment with SDG 8.2.8: Employment Practice Appeal Process.
Under this policy, all GUST employees have the right to raise grievances or appeal decisions related to employment matters through appropriate reporting channels without fear of retaliation, educational disadvantage, or employment bias. The policy applies to all staff members and covers a wide range of employment-related concerns, including:
- Conflicts between employees or with direct managers and subordinates.
- Changes in employment conditions, pay, or benefits.
- Personal issues such as discrimination, violation, bullying, or workplace harassment.
- Performance management matters, including promotions, increments, and evaluations.
- Work conditions and occupational health and safety.
Each grievance is handled with confidentiality, fairness, and impartiality through a structured internal review process. The Human Resources Department oversees all complaints, ensuring that cases are reviewed objectively and in compliance with the Employee Code of Conduct, Disciplinary Action Policy, and Performance Management Procedures.
GUST Grievances Procedure
1. Informal approach: Employee shall initially approach the immediate Supervisor/Manager in case of any grievance issue.
2. Formal approach: Where the issue is not resolved through the immediate Supervisor/Manager, employees may raise the grievance issue in writing to their Dean/Director/Vice President.
2.1.1. Evaluation of the case: The Dean/Director/Vice President shall meet and review the matter and shall arrive to a decision within five working days after the meeting is held. That outcome/solution shall be communicated to the employee in writing.
2.1.2. Grievance appeal: In the event that the employee is not satisfied with the outcome, further appeal may be made to the HR Department. Then, the HR should evaluate the case and recommend if Grievance committee can be formed to discuss and recommend resolutions.
Employees are encouraged to resolve conflicts informally when possible, but formal channels remain available for issues requiring higher-level intervention. The University guarantees non-retaliation protection, meaning employees who report legitimate concerns will not face adverse consequences or discrimination.
Appeal on employee rights
Appeal Committee
A letter of appeal is a document by which a disagreement or controversy is generated against a resolution or sentence of any kind. Therefore, it is a call for a person or entity superior to the one that has made such decision to reconsider it, correct the possible errors that it may contain and, if it is the case, issue a new resolution. Although it is a resource widely used in legal problems, it can also be used in other commercial, civil, labor or educational matters.
To ensure transparency, fairness, and accountability across all university operations, GUST has established several formal appeal committees for both employees and students. The student appeal system includes a Dismissal Appeal Committee and Grade Appeal Committees, which operate under each college to address academic concerns and uphold students’ rights. These committees provide a structured and impartial process through which students and staff can seek review or resolution of academic and administrative decisions, reflecting GUST’s strong commitment to integrity and good governance. For example, below are the committee members for the Dismissal Appeal Committee effective from the year 2023-2024.
Dismissal Appeal Committee
|
Name |
Position |
|
Dr. Ahmed ElMelegy |
Chair |
|
Dr. Manal El-Kady |
Member |
|
Prof. Erkan Bayraktar |
Member |
|
Mr. Mohammad Al Mudhaf |
Member |
|
Ms. Doua El Taki |
Coordinator |
